Basic protection on a budget.
Choose PlanOngoing Support You Can Count On
Choose the level of ongoing support that fits your life. From basic protection to comprehensive technology management. Every plan is month-to-month with no contracts.
Compare Plans
Senior Membership covers everyone living at the same address.
Unlimited remote help and real savings.
Choose SilverDedicated support and proactive protection.
Choose GoldComplete technology management.
Contact Us| Fixed Income $15/mo | Silver $25/mo | Gold $50/mo | Inclusive $450/mo | |
|---|---|---|---|---|
| Included Services | ||||
| Scam identification service | Unlimited | Unlimited | Unlimited | Unlimited |
| Remote troubleshooting | — | Unlimited | Unlimited | Unlimited |
| Record keeping & documentation | ✓ | ✓ | ✓ | ✓ |
| Simulated scam messages | — | ✓ | ✓ | ✓ |
| Annual password & security review | — | 1 hr session | 1 hr session | ✓ |
| Quarterly device check-ups | — | — | 4/year (remote) | ✓ |
| Paper Password Manager journal | — | — | Complimentary ($45) | ✓ |
| Malwarebytes subscription | — | — | Included ($400/yr) | ✓ |
| Account & device management | — | — | — | Comprehensive |
| Phone & internet service | — | — | — | Included |
| Discounts | ||||
| In-person services | 15% off | 25% off | 25% off | 35% off |
| Remote services | 15% off | 25% off | 25% off | 35% off |
| Perks | ||||
| Community pages / Facebook group | ✓ | ✓ | ✓ | ✓ |
| Digital portal or email docs | ✓ | ✓ | ✓ | ✓ |
| Agent matching | — | ✓ | ✓ | ✓ |
| Extended family access (25% off) | — | ✓ | ✓ | ✓ |
| Payment plans | — | ✓ | ✓ | ✓ |
| Personal Tech Specialist (dedicated) | — | — | ✓ | ✓ |
| Priority callback scheduling | — | — | ✓ | ✓ |
| Family Liaison Access | — | — | ✓ | ✓ |
| Complete technology life management | — | — | — | ✓ |
| Proactive monitoring & maintenance | — | — | — | ✓ |
| Choose Plan | Choose Silver | Choose Gold | Contact Us | |
What's Included in Every Membership
Month-to-month, no contracts. Cancel anytime.
Payment plans available for larger services
Transparent pricing, no hidden costs
Member-exclusive resources and community
How It Works
Choose Your Plan
Pick the tier that fits your needs. Not sure? Call us and we'll help. No pressure.
We Set Up Your Account
Quick and simple. We set up billing and match you with your support team.
Start Getting Help
Book your first appointment, call with a question, or just know we're here.
Frequently Asked Questions
Is there a contract or commitment?
No. Every plan is month-to-month. Cancel anytime, no fees.
Can I change my tier later?
Yes. Upgrade or downgrade with one month's notice. We'll help you figure out the right fit.
What does 'unlimited remote troubleshooting' include?
Any time something isn't working — email won't send, WiFi drops, an app is acting up — call us and we fix it remotely at no extra charge. It doesn't include training, new setups, or executive services.
Who is covered under my membership?
Everyone living at the same address. If your spouse, a family member, or a caregiver lives with you, they're covered too.
What's the difference between agent matching and a Personal Tech Specialist?
Agent matching (Silver) means we try to pair you with the same person when scheduling allows. A Personal Tech Specialist (Gold+) means you have one assigned person who knows your entire setup — every time.
What does 'Extended Family Access' mean on Silver?
Your children, their spouses, and your grandchildren get 25% off in-person services for their own devices. They don't need their own membership.
How do payment plans work?
For larger services, we can spread the cost over monthly payments. Your membership must stay active during the repayment period.
What is the Inclusive tier for?
It's designed specifically for seniors who can no longer manage their own technology independently. We handle everything — accounts, devices, updates, even phone service. If you're not sure whether this applies, call us and we'll talk it through.