For solo owners. 1 person, up to 3 devices.
Choose PlanIT Support Without the IT Department
Reliable technology support scaled to your business. From solo operations to growing teams. All plans include a dedicated specialist who knows your setup.
Compare Plans
Business Membership is based on team size and device count. Registered nonprofits receive discounted rates on every tier.
Real IT support for 2-5 employees.
Choose ProfessionalFor teams of 6-10 with growing needs.
Choose Growth10+ employees or complex needs.
Contact Us| Solo $45/mo | Professional $95/mo | Growth $175/mo | Enterprise Custom | |
|---|---|---|---|---|
| Included Services | ||||
| Remote troubleshooting | Unlimited | Unlimited | Unlimited | Unlimited |
| Device health checks | Monthly | Quarterly (network + devices) | Monthly (all devices) | Custom |
| Scam identification (business) | ✓ | ✓ | ✓ | ✓ |
| Backup strategy review | — | Monthly | Monthly | Custom |
| Malwarebytes cybersecurity | — | Up to 5 devices | Up to 10 devices | Custom |
| Priority scam/security response | — | ✓ | ✓ | ✓ |
| Network management & monitoring | — | — | Monthly | Custom |
| Technology audit & roadmap | — | — | Annual | Custom |
| Employee onboarding/offboarding | — | — | ✓ | Custom |
| Discounts | ||||
| In-person services | 20% off | 25% off | 30% off | Custom |
| Remote services | 20% off | 25% off | 30% off | Custom |
| Perks | ||||
| Agent matching | ✓ | — | — | — |
| Dedicated Business Specialist | — | ✓ | ✓ | ✓ |
| Priority callback / scheduling | 4hr (business hrs) | Same-day (critical) | Same-day + next-day | Custom |
| Emergency support access | — | After-hours | 24/7 | Custom |
| Technology planning consultation | — | Quarterly (30 min) | Monthly (1 hr) | Custom |
| IT policies & procedures docs | — | — | ✓ | Custom |
| Employee training sessions | — | — | 2/year included | Custom |
| Payment plans | ✓ | ✓ | ✓ | ✓ |
| Coverage | ||||
| Employees | 1 | Up to 5 | Up to 10 | 10+ |
| Devices | Up to 3 | Up to 10 | Up to 20 | Custom |
| Locations | 1 | 1 | 2 | Custom |
| Nonprofit pricing | $40/mo | $85/mo | $160/mo | Case-by-case |
| Choose Plan | Choose Professional | Choose Growth | Contact Us | |
What's Included in Every Membership
Month-to-month, no contracts. Cancel anytime.
Payment plans available for larger services
Transparent pricing, no hidden costs
Nonprofit pricing available on every tier
How It Works
Choose Your Plan
Pick the tier that matches your team size. Not sure? We'll do a free consultation.
We Learn Your Business
We document your devices and systems and assign your dedicated specialist.
Focus on Your Business
Call when something breaks, schedule check-ins, or lean on us for planning. We handle the tech.
Frequently Asked Questions
Is there a contract or commitment?
No. Month-to-month, cancel anytime, no fees.
Can I change my tier later?
Yes. As your business grows, you can upgrade with one month's notice. Downgrading works the same way.
How does nonprofit pricing work?
Registered nonprofits get a reduced monthly rate on every tier. Just let us know your nonprofit status when you sign up.
What does 'unlimited remote troubleshooting' include?
Any time something isn't working — email, WiFi, software, account access — call us and we fix it remotely at no extra charge. Doesn't include training, new setups, or project work.
What's covered under 'employee onboarding/offboarding'?
When you hire or let someone go, we handle the tech side — setting up devices, accounts, and access for new employees, and securing/removing access for departing ones. Included in Growth and Enterprise.
Do you work with our existing IT tools and vendors?
Yes. We work with whatever you're already using and coordinate with your existing vendors when needed.
What counts as 'after-hours emergency support'?
Critical issues outside business hours — network down, security breach, system failure. Available at Professional and above.
What if we have more than 10 employees?
The Enterprise tier is built for larger or more complex businesses. Contact us for a custom quote based on your specific needs.